We continue to be impressed and very pleased with the quality of your company’s work! Thank you and your team!
e-Defense recently completed a transaction with DLA that was critical to our performance rating and it was imperative that we get everything right. Mary took all of the hard part right out of our hands and sent the required labels to our supplier—overnight. If we had prepared the labels, we would not have prepared them correctly—as Mary’s knowledge and experience dictated.
The next part of the transaction involved the preparation of several forms under a time crunch so that the parts could be shipped. Without Mary’s coaching and guidance, the forms would not have been completed, the shipment would have been delayed, and our performance record would have been marred.
As Shipping Manager, Compliance Label Service has made my job much easier. Upon receipt of our government contract, Mary walked us through the process of ordering our labels. I generally put an order in weekly and Compliance Label Service sends me the labels the same day. When I have made a mistake in my order, Mary and Laura have been very responsive in helping correct the error. I have very much appreciated all the help and guidance they have given me.
Thank you for taking the extra effort to find out and help us fix an error that we submitted. You did excellent! I think you saved us and actually corrected this for us. This saves us not only the money, but really saves us the time as well! We are on time constraints on some of these shipments and you don’t know how super it is to have that extra that you gave to help us correct our error. We would have lost 3-4 days by the time I returned to work and reordered and then received these labels.Thank you for being such a super help for us, we very much appreciate what you do! You guys are the best to work with!
I just want to let you know how much we appreciate your service. We don’t have many orders for the DoD, but when we do, your service is a lifesaver! As you know, DoD contract labeling requirements are complex and can be confusing, and your website is very “user friendly” and really helps to streamline the entire process. Thanks again and keep up the good work!
I will recommend your service to the companies I know that do business with the DoD as you have a really great company with great service!
I’ve been dealing with suppliers for over thirty years and have come across only a handful of companies that have been truly a pleasure dealing with. My hat is off to you and your organization. Professional, helpful, quick response and it will be a delight calling on your services again when the needs arise. Thank you.
Thanks very much Rob! Appreciate your and Mary’s terrific support!