e-Defense recently completed a transaction with DLA that was critical to our performance rating and it was imperative that we get everything right. Mary took all of the hard part right out of our hands and sent the required labels to our supplier—overnight. If we had prepared the labels, we would not have prepared them correctly—as Mary’s knowledge and experience dictated.

The next part of the transaction involved the preparation of several forms under a time crunch so that the parts could be shipped. Without Mary’s coaching and guidance, the forms would not have been completed, the shipment would have been delayed, and our performance record would have been marred.